Let’s cover how to get Yelp to stop filtering good reviews. A happy customer gives you a good review, and then Yelp filters that review.

When it comes to testimonials, it’s important to have a prepared list of good customer testimonial questions. But, it’s equally important to know how and

What are good testimonial questions for clients? It can be hard to know what to ask. Here are 20 testimonial questions for clients that will

A number of years ago I got an email first thing one morning. The subject line read: customer threatening bad review. Is this extortion?  Remember

Getting Yelp negative reviews is frustrating! Now Yelp is labeling businesses as racist. Doing these 3 things with your employees will help you get more

You’re looking for an item online and read a negative review. You think, “Thank gosh I read this before I purchased it!”

Building your brand’s online reputation is one of the most important things you can do in today’s Internet-focused market.

Here are ten steps that you can take to build your brand’s reputation and conquer the top spot on Google.

Online reviews are a solid way to increase your online ranking. Many businesses fail at it because they don’t get enough positive reviews.

Are you planning to send email surveys to your clients? If so, how will you make sure your respondents participate in your survey?

Google alone parses roughly 3.5 billion search queries from users all over the world every day. Add that number to the number of searches fielded by competing engines and you quickly begin to understand the importance of SEO.